FAQs

πŸ’¬ Do you offer refunds?

All sales are final. We do not accept returns or exchanges.
If you experience a quality issue, please contact us at orderwithsunshine@gmail.com and we'll assist you.


πŸ“ How do I find my size?

Please refer to our Size Guide and video tutorials. Sizes may vary by individual.
If unsure, you can send us a photo of your natural nails for an estimate.
Exchanges for incorrect sizing are accepted, but shipping costs are the customer's responsibility.


πŸ’… How do I apply press-on nails?

Use:
β€’ Adhesive tabs (lasts ~3 days)
β€’ Nail glue (lasts 2–3 weeks)

Proper prep is key. Each order includes a Miss Sunshine application kit.
See our Application Guide for step-by-step instructions.


♻️ How do I remove & reuse the nails?

Adhesive tabs: Gently lift with a wooden stick.
Nail glue: Soak in warm, soapy or oily water for 20–30 minutes, then remove gently.

To reuse, clean off residue and handle nails carefully during removal.


🚚 How long does shipping take?

Ready-made sets: Ship next business day (subject to availability)
Custom sets: Require 15–20 days for production and delivery

πŸ‡ΊπŸ‡Έ United States
β€’ Free standard shipping on orders $99+
β€’ Standard: $6 (3–7 business days)
β€’ Express: $12

🌍 International
β€’ Free shipping on orders $120+
β€’ Standard: $15 (7–20 business days)

Tracking is provided on all orders. Business days only.


🌍 International orders (Duties & Taxes)

Customers are responsible for any import duties, taxes, or customs fees upon delivery.